Protection of your personal data according to GDPR and ISO 27001
Data Protection
Our commitment to your privacy
Wonder Park SARL is committed to protecting the privacy of users of its website wonderpark.sn and its services. This privacy policy describes how we collect, use, share and protect your personal data.
By using our site and services, you accept the practices described in this policy. We encourage you to read it carefully.
Who manages your data?
Wonder Park SARL
Dakar, Sénégal
privacy@wonderpark.sn
+221 78 301 52 52
What information do we collect?
We collect different types of data depending on your interactions with our services:
Why do we use your data?
Your personal data is used for the following purposes:
Process your ticket and birthday reservations, send you confirmations and reminders.
Answer your questions, handle your complaints and improve your experience.
With your consent, send you promotional offers and news about Wonder Park.
Analyze the use of our site to improve our services and your user experience.
Protect our systems and prevent fraudulent activities in accordance with ISO 27001.
On what basis do we process your data?
In accordance with GDPR and Senegalese law, we process your data on the following legal bases:
For marketing communications and non-essential cookies.
To process your reservations and provide our services.
To comply with our tax and accounting obligations.
To improve our services and ensure security.
How long do we keep your data?
We retain your personal data only for the duration necessary for the purposes for which it was collected:
| Data type | Duration | Justification |
|---|---|---|
| Account data | 3 years after inactivity | Customer relationship management |
| Transaction data | 10 years | Accounting and tax obligations |
| Connection logs | 1 year | Security and ISO 27001 compliance |
| Cookies | 13 months maximum | CNIL/CDP recommendations |
Who do we share your data with?
We never sell your personal data to third parties.
We may share your data with the following categories of recipients:
PayDunya, Orange Money, Wave to process your transactions securely.
Email and SMS providers for confirmations and notifications.
Infomaniak (Switzerland) - ISO 27001 certified and GDPR compliant.
Upon request from competent authorities as part of legal obligations.
How do we use cookies?
Our site uses cookies to improve your experience. Here are the types of cookies we use:
You can manage your cookie preferences at any time through your browser settings.
ISO 27001 Compliance
We implement technical and organizational security measures in accordance with ISO 27001 to protect your data:
All communications are encrypted with modern security protocols.
Data access limited to authorized personnel with strong authentication.
Encrypted backups stored in secure datacenters in Switzerland.
24/7 system monitoring and intrusion detection.
Rights guaranteed by GDPR
In accordance with GDPR and Senegalese Law No. 2008-12, you have the following rights over your personal data:
To exercise your rights, contact our Data Protection Officer:
Email : privacy@wonderpark.sn
Data Protection Officer
For any questions regarding this policy or to exercise your rights, you can contact us:
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